| To
serve you better, here are some of the most frequently asked questions
we receive from homebuyers.
|
 Q. How do I reserve a lot?
A.A signed Deposit Agreement and your $1,000 check will reserve
the homesite and home design of your choice, locking in current pricing
for 7 days. |
Q.
How soon must I sign an actual contract to purchase?
A. Within 7 days of your $1,000 deposit a contract must be signed
and the balance of a $15,000 deposit paid. All structural options must
be finalized at this time. Buyers using our Preferred Lender may choose
to include the full amount of their structural options in their mortgage.
Cash buyers and those using other lenders may choose to pay for the structural
options in full or make a 30% down payment when the contract is signed,
with the balance due at settlement. |
Q. What if I want to make changes
to the house?
A.
If you wish to consider an option or change to the house plans
that is not included in our Options Manual, after deposit but prior
to signing a contract, your Sales Professional will determine whether
we can make the changes you request. If so, we will complete a Custom
Price Request Form and obtain a price for you. If you decide to purchase
custom changes, you will be required to sign a Custom Work Authorization
and pay the amount in full.
You should consider
whether you wish to request custom changes before your contract signing
appointment. Requests made after signing may be impossible to fulfill.
There will be a minimum additional $250 administrative fee per change
for any requests made after signing.
For complete
information regarding custom changes, please consult with your Sales Professional prior to signing your contract. |
Q.
When do I make my interior selections?
A. You will be contacted by our Design Center Coordinator within a
day or two of contract signing to set an appointment. All selections must
be completed within 10 days of contract signing. Buyers using our Preferred
Lender may choose to include the full amount of these interior selections
in their mortgage proceeds. Cash buyers and those using other lenders
may pay for their selections in full or make a 30% downpayment at selection,
with the balance due at settlement. Any payments due for interior selections
must be paid at the time of selection. |
Q. Can I walk through the house
while it is under construction?
A. Our innovative Customer 1st Program gives you three separate opportunities
to tour your home. Please see your Sales Professional for details. |
Q. Whom do I call during the building
process if I have additional questions?
A. Your Sales Professional is ready to assist you with any questions.
If they cannot answer them directly, they will contact the appropriate
person and get back to you promptly. |
Q. Will my house look just like
the model home?
A. In order to help you envision how you might wish to personalize
your home, most of our model homes are enhanced with numerous upgrades,
options and even designer items and built-ins that are not offered by
the builder. Please refer to the Standard Features List included in your
brochure or ask your Sales Professional and/or Design Center Coordinator
what is included in your home. |
Q. Can I have any of my own contractors
do work on the house while it is being built?
A. Insurance regulations and building permit restrictions prohibit
this. Neither our employees nor subcontractors are permitted to contract
with you individually for such work (with the exception of our security
system installer.)
If you want something
included in your home while it is under construction, consult with your
Sales Professional. If we don't offer what you are looking for, we may
be able to price it on a custom basis, but please refer to the questions
above as to timing and pricing so you are not disappointed. |
Q. Why should I use your Preferred
Lenders?
A. There are many good reasons for using our Preferred Lenders. Please
see the Get Qualified section above for complete details.
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